Research Catalog

The knowing-doing gap : how smart companies turn knowledge into action

Title
The knowing-doing gap : how smart companies turn knowledge into action / Jeffrey Pfeffer, Robert I. Sutton.
Author
Pfeffer, Jeffrey
Publication
Boston, Mass. : Harvard Business School Press, ©2000, [1999]

Items in the Library & Off-site

Filter by

1 Item

StatusFormatAccessCall NumberItem Location
Request for On-site UseRequest Scan
How do I pick up this item and when will it be ready?
TextRequest in advance HD30.2 .P486 2000Off-site

Holdings

Details

Additional Authors
Sutton, Robert I
Alternative Title
How smart companies turn knowledge into action
Subject
  • Knowledge management
  • Organizational effectiveness
Bibliography (note)
  • Includes bibliographical references (p. 271-294) and index.
Contents
1. Knowing "What" to Do Is Not Enough -- 2. When Talk Substitutes for Action -- 3. When Memory Is a Substitute for Thinking -- 4. When Fear Prevents Acting on Knowledge -- 5. When Measurement Obstructs Good Judgment -- 6. When Internal Competition Turns Friends into Enemies -- 7. Firms That Surmount the Knowing-Doing Gap -- 8. Turning Knowledge into Action -- App. The Knowing-Doing Survey.
ISBN
1578511240 (alk. paper)
LCCN
99028307
OCLC
ocm41096359
Owning Institutions
Columbia University Libraries