Research Catalog

Title

Evaluating training programs : the four levels / Donald L. Kirkpatrick.

Author

Kirkpatrick, Donald L.

Publication

San Francisco : Berrett-Koehler ; Emeryville, CA : Publishers Group West [distributor], [1994], ©1994.

Items in the Library & Off-site

Holdings

Details

Subject

Employees > Training of > Evaluation

Note

• Includes index.

Contents

• Pt. 1. Concepts, Principles, Guidelines, and Techniques. 1. Evaluating: Part of a Ten-Step Process. 2. Reasons for Evaluating. 3. The Four Levels: An Overview. 4. Evaluating Reaction. 5. Evaluating Learning. 6. Evaluating Behavior. 7. Evaluating Results. 8. Implementing the Four Levels -- Pt. 2. Case Studies of Implementation. 9. Evaluating a Training Program for Nonexempt Employees: First Union National Bank. 10. Evaluating a Training Course on Performance Appraisal and Coaching: Kemper National Insurance Companies. 11. Implementing the Kirkpatrick Model as an Up-front Analysis and Evaluation Tool: Intel Corporation. 12. Evaluating the Creative Manager Training Program: Motorola Corporation. 13. Evaluating an Outdoor-Based Training Program: St. Luke's Hospital. 14. IBM Takes the Guessing Out of Testing: IBM Corporation. 15. Evaluating a Training Program on Presentation Skills: Arthur Andersen & Company. 16. Evaluating a Training Program for District Managers: A Large Automotive Company.
• 17. Evaluating a Training Program on Developing Supervisory Skills: Management Institute, University of Wisconsin. 18. Evaluating a Sales Training Program: Hobart Corporation. 19. Subjective Return on Investment: Hughes Aircraft Company. 20. The Bottom Line: CIGNA Corporation. 21. Making a Play for Training Evaluation: Montac, A Fictitious Company.

ISBN

1881052494 (acid-free paper)

LCCN

94032953

OCLC

ocm31013381

Owning Institutions

Columbia University Libraries