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Trust or consequences : build trust today or lose your market tomorrow

Title: Trust or consequences : build trust today or lose your market tomorrow / Al Golin.
Author: Golin, Al, 1929-2017
Publication: New York : American Management Association, c2004.

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Request for On-site Use Request Scan How do I pick up this item and when will it be ready?	Book/text	Request in advance	JBE 03-2202	Offsite

Details

Description

viii, 248 p.; 24 cm.

Subject

Note

Includes index.

Contents

Trust trends -- More than a nice-sounding word -- Damage done -- Fix it before it breaks -- If you can't do it, please say so -- Human touch -- Humility -- Speed, truth, and other good ways to respond to bad times -- Tough trust decisions -- Media -- Great acts of trust -- Acts of distrust -- Ten commandments of organizational trust

Call Number

JBE 03-2202

ISBN

0814472087 (hardcover)

LCCN

2003009524

OCLC

52127530

Author

Golin, Al, 1929-2017.

Title

Trust or consequences : build trust today or lose your market tomorrow / Al Golin.

Imprint

New York : American Management Association, c2004.

Research Call Number

JBE 03-2202

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