Research Catalog
The customer differential : the complete guide to implementing customer relationship management
- Title
- The customer differential : the complete guide to implementing customer relationship management / Melinda Nykamp.
- Author
- Nykamp, Melinda
- Publication
- New York : AMACOM, c2001.
Items in the Library & Off-site
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1 Item
| Status | Format | Access | Call Number | Item Location |
|---|---|---|---|---|
| Book/Text | Request in advance | JBE 01-691 | Offsite |
Details
- Description
- x, 212 p. : ill.; 24 cm.
- Subject
- Note
- Includes index.
- Call Number
- JBE 01-691
- ISBN
- 081440622X
- LCCN
- 00050226
- OCLC
- vendor
- Author
- Nykamp, Melinda.
- Title
- The customer differential : the complete guide to implementing customer relationship management / Melinda Nykamp.
- Imprint
- New York : AMACOM, c2001.
- Research Call Number
- JBE 01-691