Research Catalog
Service quality in practice : a handbook for practitioners
- Title
- Service quality in practice : a handbook for practitioners / John A. Murphy, with Tony Farmar.
- Author
- Murphy, John A. (John Augustine)
- Publication
- Dublin : Gill and Macmillan, c1993.
Items in the Library & Off-site
Filter by
1 Item
| Status | Format | Access | Call Number | Item Location |
|---|---|---|---|---|
| Book/text | Request in advance | JBE 93-2950 | Offsite |
Details
- Additional Authors
- Farmar, Tony
- Description
- 230 p. : ill.; 24 cm.
- Donor/Sponsor
- Gift of the Morgan Guaranty Trust Endowment for the Economic and Public Affairs Division
- Subject
- Bibliography (note)
- Includes bibliographical references (p. [220]-223) and index.
- Call Number
- JBE 93-2950
- ISBN
- 0717118797
- LCCN
- gb 93041084
- OCLC
- 28675347
- NYPG93-B73561
- Author
- Murphy, John A. (John Augustine)
- Title
- Service quality in practice : a handbook for practitioners / John A. Murphy, with Tony Farmar.
- Imprint
- Dublin : Gill and Macmillan, c1993.
- Bibliography
- Includes bibliographical references (p. [220]-223) and index.
- Added Author
- Farmar, Tony.
- Research Call Number
- JBE 93-2950